How to Keep Calm and Enable REES46 Feedback Tool

There are more ways to work with customer feedback than you can imagine. Public customer forums used as helpdesks to resolve upcoming issues. Monthly surveys to learn what your customers think about your services. VoC services. Visual bug trackers running online on your website. Google Forms. The list goes on…

What has been lost between the lines? The two activity types essential for effective feedback management:

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